Legal & Governance

Trade Compliance Statement

How IO — IT'S OLIVIA conducts international trade with integrity, transparency, and full adherence to the laws of every market we serve.

Effective March 11, 2024 Last Reviewed April 2026 Jurisdiction Global

IO — IT'S OLIVIA is dedicated to enriching lives through premium wellness products, functional coffees, and signature fragrances. As a global luxury brand, we hold our international trade activities to the same standard as the products themselves: uncompromising integrity, transparency, and strict adherence to every applicable law.

This statement defines our commitment to responsible import and export practices across all jurisdictions where we operate.

We strictly comply with all national and international trade frameworks, including:

Export Controls

Rules governing the export of goods, technology, and services — including restrictions on destinations, end-users, and end-uses.

Import Laws

Customs duties, taxes, quotas, and labeling requirements for products entering each market.

Sanctions Programs

Economic sanctions and embargoes (e.g., OFAC) that restrict trade with specified countries, entities, or individuals.

Anti-Bribery & Anti-Corruption

The U.S. Foreign Corrupt Practices Act (FCPA) and equivalent global laws prohibiting bribery of foreign officials.

Product-Specific Regulations

Health, safety, cosmetic, and food regulations relevant to essential oils, fragrances, coffee, and wellness supplements.

Intellectual Property

Respecting and protecting intellectual property rights across every trade activity.

This statement governs all IO — IT'S OLIVIA team members, independent distributors (Brand Partners and Consultants), agents, contractors, and any third party acting on our behalf in connection with international trade.

  1. Authorization All imports and exports are conducted with proper authorization — including the licenses, permits, and declarations required prior to shipment.
  2. Accurate Valuation & Classification Products are valued and classified according to Harmonized System (HS) codes and the customs valuation rules of the importing country, ensuring correct duties and taxes.
  3. Restricted Parties & Embargoed Destinations Direct or indirect trade with sanctioned countries, entities, or individuals is strictly prohibited. All transactions are screened against current restricted-party lists.
  4. Prohibited Diversion Our products are intended for legal end-use and end-users. Diversion to unauthorized destinations, parties, or end-uses is strictly forbidden.
  5. Documentation & Record Keeping Complete records of every import and export transaction are maintained in accordance with applicable legal requirements.
  6. Training & Awareness Ongoing training and resources are provided to everyone involved in international trade.
  7. Reporting Violations Any suspected violation must be promptly reported to leadership or the designated compliance officer.

Independent Brand Partners are an integral part of the IO — IT'S OLIVIA family. While we handle official import and export to approved markets, Brand Partners must adhere to the following when engaging in any cross-border activity:

  • No Unauthorized Export or Import Brand Partners may not move products into countries where IO — IT'S OLIVIA has no official, authorized presence, or where doing so would violate local law or company policy.
  • Personal Use vs. Commercial Resale Understand the distinction between personal-use allowances (where permitted) and commercial resale. Resale in unauthorized markets can result in severe penalties for everyone involved.
  • Local Laws Comply with all local regulations governing product sales, marketing, and distribution within authorized markets.
  • Truthful Representation Represent products honestly, without unapproved claims — particularly regarding health benefits, which can create regulatory exposure.
Important Notice

Trade compliance violations can carry substantial fines, imprisonment, loss of export privileges, and reputational damage — affecting both the company and the individuals involved. Anyone found in violation of this policy or applicable trade laws will face disciplinary action up to and including termination of employment or Brand Partner agreement, alongside any legal consequences.